Closensia Restaurants › Phase 02 · Book
Table for eight, in German
What your customer does
75% book the same day in summer. Most with less than an hour’s notice.
Revenue leak
Ten past eight. Fourteen tables under way and the restaurant’s phone lights up next to the order tickets: “Tisch für acht heute Abend? Terrasse?”. Nobody has a free hand.
At 20:25 a “Hallo?” arrives. By then, the table is already at the place next door.
Closensia in action
Smart Pre-Sales Assistant. It answers in their language while your team serves and, if it’s a group, doesn’t brush them off with a template: it alerts the maître d’ with everything they ask for.
At ten past eight nobody has a free hand. Someone has to be answering.
